Terms & Conditions
Delivery Policy: We will send vouchers electronically via email as a PDF document unless otherwise agreed the same day or next working day after the transaction of payment.
Non-refundable: Vouchers are non-refundable but are fully transferable (vouchers that are given away free of charge must be used by the recipient only, they are non-refundable and not transferable excluding charities) all vouchers must be used by the expiry date which is 12 months from the date on the voucher. Please note that our operating season is mid-May to mid-September, an extension for a further year is available for a fee of £40 per year, please note this is only available if vouchers are still within their expiry date.
Private Charters: Payment is required in full by return to secure the booking, they are non-refundable but fully transferable.
Non Attendance: A Powerboat Days voucher automatically becomes invalid.
Amendment of Date: If you need to amend the confirmed date you have booked, we require at least 30 days’ notice to do so. In the event that we are unable to book you in for an alternative date due to being fully booked you may be required to extend your voucher for 12 months at a cost of £40.00, otherwise your voucher could become invalid.
Short Notice Cancellation: If you have booked your experience date within 30 days and need to cancel/amend your date, we will try our best to resell your seat(s) if this isn’t possible, your voucher will become invalid. We strongly recommend that you take out our short notice cancellation plan (this covers you for last minute cancellation through illness etc) in case of this, you will then be entitled to re-book for another date within the voucher expiry date. To take advantage of this please select this optional extra when redeeming your voucher and follow the instructions on the screen.
Experience/Charter Descriptions: The stated duration of the experience/charter is a guide only and may differ slightly. Exact timing can depend on the weather, season and experience/charter capacity. All photographs and descriptions used in Powerboat Days promotional material are only intended to give a general but good description of each experience/charter.
Re-issue of Voucher: A voucher can only be re-issued so long as proof of purchase is provided and must be still in date. You can also extend your voucher for a further 12 months. The fee of £40.00 will occur for each voucher re-issued/extended.
Postponement of Activity: We reserve the right to postpone any experience/charter due to unforeseen circumstances. This includes but does not limit to adverse weather conditions and mechanical breakdown and could occur on the day of the experience/charter (but is very rare). In this event, there is no option to go on an alternative boat.
In any cases of postponement, we will contact you as soon as it is possible after which, the voucher holder(s) are advised to contact Powerboat Days to arrange an alternative date at no additional cost.
Powerboat Days will not be responsible for any voucher refund, hotel or travelling costs including parking.
Weather: We can only be guided by the weather forecast 24 hours before the event and the weather forecast can be incorrect.
On very rare occasions, on arrival at the Marina;
a) the wind could be stronger than forecast and the experience/charter will be cancelled.
b) the weather could be fine but on reaching the Solent (open sea) the conditions could be worse than forecast. As safety is always paramount, the experience/charter will carry on but in the safest way, which could mean changing the route but ensuring that all the main elements of the experience/charter will still continue such as, the high speed and slow speeds along with the opportunity to drive (if applicable).
In the event of b) above, the Skipper would address all participants during the experience/charter to explain the situation and discuss an alternative but equally enjoyable time. This, however, could be in more sheltered areas, rather than continuing to the Isle of Wight. To make up any time, a suggestion may be to take a cruise along the famous River Hamble or somewhere similar.
Waiver: A waiver must be signed on arrival by participants stating that they attend or participate entirely at their own risk and will not hold Powerboat Days or any individuals responsible in the event of injury.
Terms: Powerboat Days reserves the right to change these Terms & Conditions at any time without prior notification.
Problems on the Day: If you encounter any problems, please contact the management at Powerboat Days within seven days from date of the experience/charter, so that they have the opportunity to put it right. email@example.com
Terms: On purchasing a gift voucher(s) the purchaser has agreed to the Terms & Conditions on behalf of the recipient(s) of the voucher(s).
Lost, Stolen or Destroyed: Vouchers are not replaceable if lost, stolen or destroyed and will be invalid.
Booking of Activity: Due to the high demand of experiences/charters, we recommend at least an 8 week advance booking be made by phoning Powerboat Days. When booking you must have your code/voucher number ready otherwise we cannot make a reservation. You will be required to produce your voucher on the day, if you do not, you will not be allowed to do the activity and therefore the voucher will become invalid. Once an experience/charter has been booked in it cannot be cancelled or postponed under any circumstances. If this should happen, your voucher will become NULL & VOID. Individuals arriving late will not be able to join an activity if they have missed the safety briefing.
Powerboat Days & Sunseeker Experience are brand names of ABK Charters.